Do you know someone who has too much to do, isn’t quite
keeping their head above water, but never takes up anyone on their offers for
help?
I know several people who are like that. They are very
annoying, aren’t they? You know their load will be lessened greatly if they
would just stop being so stubborn and share it with the people who are
genuinely offering to carry some of it for them, but they just won’t.
And yet… I do exactly the same thing myself. I am one of
those annoying people. And this is why I don’t accept help when it is offered:
1. You add to my
cognitive load
Yes, it was nice of you to offer to take care of something,
or suggest I give you some of my jobs to do, but that means I have to factor
you into my day in a way I didn’t have to before – you become something I have to deal with and think about in a
timely manner, rather than something I can come to when I have the time and
space for you in my brain. You’re offering to do something for me, but if I take
you up on that offer you become one
of the balls I’m juggling.
This is the same whether you are a colleague offering to
help me at work or a friend offering to make me dinner after work. Something I
didn’t have to think about becomes something I have to think about. And from
your side of things it may seem like a no brainer, but when your brain is too
full, it’s a bit of a straw-that-breaks-the-camel’s-back kind of scenario.
Sometimes your offer of something nice is just one thing too many.
2. The jobs get
bigger and heavier when you have to hand them over
When someone offers to help with something, I actually have
to give even more thought to what
you’ve offered to help with than I did before. It’s amazing how much of what
I’m doing is only half-formed in my brain, but still works for me. It’s like a
scrawled note on a napkin – it means something to me, but I can’t give it to
someone else like that. I have to make it more solid and actionable before I
can hand it over, which feels like way
more work than just keeping the note on the napkin and running with that.
3. I feel like I
shouldn’t need the help
There is every possibility I could do all the things if I
just managed my time better. When I’m feeling stressed out, I often switch off
(mentally speaking) for chunks of time. I take little attention breaks – look
at something that isn’t one of my
jobs for a little while to let my brain just fizz for a bit instead of
broiling.
But when someone offers to help, I feel extremely guilty
about all of these little attention breaks. I should be getting through more
work than I am – and I would be if I just got my act together. I feel like
giving you some of my work to do is a sign that I’m failing you, somehow,
because if I was doing my work better I wouldn’t be giving you some of it.
Oddly, this is also why I hate having the work I’m doing
acknowledged. I know I could be doing better, so when you tell me I’m doing
well, all I want to do is say “You have no idea how badly I’m doing right
now, and how much I’m trying to keep that from you.”
4. I lose control of
the outcome when I give it to someone else
And here’s one of the big ones. If I give someone some of my
tasks to do, I should (if I’m being sensible) trust them to do them well and in
a timely manner.
Sometimes I do trust them, but it turns out that something
that was at one rank on my list of
things to do is on a lower rank of their
list of things to do, and I actually would have done the job better and sooner
if I just did it myself. Then I have to snatch the job back again and run like
heck to get it done.
Sometimes it would actually work out – I can give it to that
person safe in the knowledge that they will do it their way, but do it well. But
even if it’s not on my plate any more, it’s still on my list of things to worry
about, only now I no longer have control over how it’s done and when. That’s
just highly stressful.
And so even though accepting help is a smart thing to do,
and seems a simple enough decision from the perspective of the person offering to
help, it’s just easier for me to keep having too much to do.
And now that I’ve realised this is what I’m doing all the time, I can clearly see that it’s also exactly
what my friends and colleagues are doing when I suggest they should accept help
when it’s offered to them.
I wonder what the solution is? Maybe there isn’t one.