Tuesday, November 17, 2009

Charges

Well, this is something I wasn't expecting:

ImportTerminal Fee 10%=8.00 80.00
CArrier Disbursement 10%=4.50 45.00
Import Document Fee 10%=4.80 48.00
Cargo Automation Fee 10%=2.50 25.00
Cartage 10%=7.80 78.00
Clearance 10%=12.00 120.00
Duty Exempt Rated 57.79
Import GST Exempt Rated 162.16
Customs Entry Charge Exempt Rated 55.20
CMR Fee 10%=1.50 15.00

That's not even counting the actual cost of getting the thing to Townsville - or GST.

You know, I buy weird and wacky things from overseas all the time and they just send it to me in the mail. Occasionally someone at customs slices it up and leaves me a note saying they were "just checking", but I don't suddenly have over $700 added to the price just because my thing turns up in the country. Why are people suddenly charging me Duty, GST and customs charges just because I want a box taken off a plane?

Where do they tell you this sort of thing will happen? How could I possibly have known about this back when I was thinking about ordering a bike from the US?

The price on the website is US$900. The custom paint job (yes, an unnecessary expense, but if I'm going to by a fancy-pants bike I may as well fork out for a red one) was less than US$200. I was quoted a price to have the thing shipped to Australia, which was fine. Factoring in the exchange rate, I thought I'd come in at under $2000AUD - which I could live with. Now, it's going to end up costing me over $2500 - probably even closer to $3000.

That's a lot of money to pay for a $899.00 bike. I don't know whether I would have gone ahead with it or not, had I known what the full price would be. Maybe. I'm just ticked off that I didn't know. I like making informed decisions, and I have no idea where I should have checked to get this information.

Caveat emptor indeed.

3 comments:

  1. I agree with you that if a company ships to a country that they make the buyer fully aware of ALL the costs involved. That is only fair in my humble opinion. I can't believe you were able to get a bike from the US to Australia. Most of the time I can't even get UK Amazon marketplace sellers to ship to Ireland!

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  2. Just some sort of heads up that this is too big and expensive to count as mail and would be regarded as importing goods - therefore incurring fees, taxes and charges - would have been nice. If I'd known there was more information to be found, I would have found it...

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  3. I've rarely had troubles getting things sent to Australia. Then again, I don't bother looking at stores that don't ship internationally. A little bit of ferreting around usually finds a similar product in a store that will mail it to me with little fuss.

    Now, however, I'll pay a bit more attention to the size of the thing I'm ordering. Memo to self: large expensive items should be bought in person, in the country in which one is currently standing. Then, maybe, it will be a matter of shipping my own possessions to myself rather than importing.

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